Debit order

<p>I received a call from Cell C regarding my complaint. They informed me that there were no funds available on my dad's account on the day of payment, but there were funds available as i made the transfer mysel. Now my father has to go to the bank to confirm the error experienced that caused the debit order not to go through. It is not my father's duty to do somebody else's job. If CELL C is failing to address this matter, they need to come collect their phone. We will not be paying for an collection charges, and we would like to end the contract. We do not need to give our loyalty to a company that never cares about our needs. We will find a better service provider.</p>