Debit date changed without my consent

<p>On the 12 May 2016 i got an invoice from cell c as i ususally do each month. this particular month my upgrade kicked in and my debit order date automatically changed. It changed to the 25th of each month. I do not get paid that day, i get paid on the last day of each month. my debit order bounced, i got charged for that by my bank and my account went into a minus. then CELL C is going to charge me an extra R75 becaus=se of THEIR mistake</p> <p>i query this and send an email to customerservice@cellc and they said someone is going to get back to me.</p> <p>i phoned in when this happened and they try and make it sound as though i called in to change my details. why would i call in if to make this chnage if I only get paid on the last day of each month??? that it literally shooting myself in the foot.</p> <p>i want this sorted out ASAP as this is *****. you cannot go into anyones account when ever you please and deduct monies!!!!!</p> <p> </p> <p>i will report Cell c this is not the first time it has happened and this time i will not leave it here.</p> <p> </p> <p> </p> <p>it has been 7 days and NO feedback.</p> <p> </p>