Death by Cell C

Cell C is at it again. I loaded R35 airtime 4 hours ago using e-wallet but don't have any. I'm stuck in Pretoria, feeling sick and have to go back home to Joburg, but I can't access my money since I don't get my airtime. I call to get help and I'm told I have to wait, no turnaround time. Spoke to countless agents, Nosipho, Mtwanano, Sibongile, Zuko, Calvin (Team leader), even the number they gave *** did not help. Should anything happen to me as a result of this, I will hold Cell C liable. I regret porting from Vodacom to Cell C.