AMKK
Ameer M Khan K

1 reviews | Active since Aug 2018

13 Aug 2018, 16:54

Deactivated cell c phone number

Cell c has deactivated my cell phone number without notifying me. I have visited many cell c branches and was told nothing can be done and was told to contact cell c customer care. Customer care referred me to accounts department and then to number port department and then to cell c legal department. I was told by legal department that my number can be reactivated but nobody at cell c has a clue as to what is happening and also don't know how to reactivate my cell phone number. Its frustrating as I have contacted every department of cell c to be told in the end they can't assist. AMEER

0
Replies (3)
Cell C
Cell C's reply14 Aug 2018, 07:10
Official

Good morning Ameer

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply14 Aug 2018, 08:57
Official

Theodorah confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply14 Aug 2018, 09:00
Official

Theodorah confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

Best regards,