LM
Leeanne M

1 reviews | Active since Sept 2014

06 Apr 2018, 10:44

Daylight Robery

3 months and still proper feedback regarding account. i have cancelled my data contracts in January and cell c still charges my account. they have now cancelled my number completely after having the number over 7 years and expect me to pay for data contracts that wasnt even utlized .

if i receive one more debit on my account from cell c i will be taking legal action

0
Replies (5)
Cell C
Cell C's reply06 Apr 2018, 10:59
Official

Good morning Leeanne

On the 27th of March you logged a review with us, a consultant contacted you and provided proper feedback.

Regards

Cell C | PN

Best regards,

LM
Leeanne M's update06 Apr 2018, 11:11
Reviewer Update
if you read my last concern regarding the data contracts why am i been charged for this when it was requested to be cancelled . i haven't even used these data contracts. then again cell c resolves the issue buy discontinuing a number because one does not want to renew any contracts pathethic
LM
Leeanne M's update06 Apr 2018, 11:16
Reviewer Update
-------- Forwarded message ---------- From: leeanne moses ********** Date: Wed, Feb 21, 2018 at 1:58 PM Subject: Re: Hello Peter To: Moses Mo***eng ********** ********** Good day this is the 4th email to cell c and no response this is so pathetic service . please make sure all contracts are cancelled On Mon, Feb 19, 2018 at 8:42 AM, leeanne moses ********** wrote: Good day please cancel all cell c service contracts On Thu, Feb 15, 2018 at 8:24 AM, leeanne moses ********** wrote: please call me ********** 680 On Thu, Feb 15, 2018 at 8:23 AM, leeanne moses ********** wrote: Hi Moses my account is now suspended due to Incompetence of cell c . according to my understanding my contract is finished . i have requested that you also cancel the data contract . i am so tired of cell c ripping me off On Wed, Jan 31, 2018 at 3:49 PM, leeanne moses ********** wrote: Hi moses i am in a call centre and cannot answer please can you cancel all data contracts and as far as i am aware my contract with cell c has now ended .
LM
Leeanne M's update06 Apr 2018, 11:17
Reviewer Update
i need your to confirm that no further debits will be done on my account please i dont have time for incompetency yourl have taken the last debit of R250 and i refuse to now pay for contracts that was told to be cancelled
Cell C
Cell C's reply06 Apr 2018, 13:25
Official

Your contract was cancelled on the 27th of March 2018 and your last bill will be debited at the end of this month which is an amount of R218.87

Regards

Cell C | PN

Best regards,