**************** ON DATA

In April I signed up for the Cell C LTE 100GB package. We recieved about 47gb for the month of April as we signed up in the middle of the month around the 17th. By the 30th of April we had a remaining balance of approximately 10gb which means that our usage for 2 weeks was about 37gb. On the 1st of May we were topped up and started the new month with 100gb, by the 9th of May we recieved an alert that we had already depleted 50gb for the 1st week. between the 9th and the 10th of May we used a further 10gb and on the 14th we recieved an alert that our data was depleted. That is 100gb in 14 days. We called Mweb to enquire and were promised a report. We have to date still not received same. We require an explanation with regards to how we could use 37gb in 2 weeks in April and then in May for same amount of time we used 100gb. We changed our passwords to ensure that we have not been hacked and nothing changed. The lack of assistance and support from Mweb/Cell C in this regard is shocking to say the least.