<p>At 07:55HRS this morning I bought R35 airtime via my FNB account.</p> <p>At 07:56 HRS I made a phone call to an MTN number that lasted 3 minutes and 37 seconds.</p> <p>After that I made no other successful phonecall.</p> <p>Now I am trying to make another call and my balance is R0.</p> <p>I was on Whatsapp but I did not send or recieve any video or images.</p> <p>I have checked no applications have been updated on my google play.</p> <p>The question is where did my money go. I logged onto my online Cell C account to try and check itemised charges but Cell C does not present these anymore. Therefore I have no way of knowing exactly how the money disappeared.</p> <p>I have been hearing rumours of money 'diasppearing' on Cell C numbers. Cell C should explain what is going on.</p> <p>If you don't want to respond it's up to you guys. If I don't get an explanation I am porting my numbers back to Vodacom.</p> <p>Disappearing money makes cell C service more expensive than Vodacom</p>
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Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
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Cell C | PN
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Maropeng has been in contact with you to assist and provide feedback regarding this matter.
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Cell C | PN
Best regards,
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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