CM
Caroline M

1 reviews | Active since Dec 2018

01 Dec 2018, 08:23

**************** and lame excuses???

Took out a 40gig contract in mid Sept. Paid half.. Oct paid installment and mind u we were 2 using the wifi.. When the day data was finished I switched it off and used my data from my upgraded device from another network. Now come Nov. I used the wifi for 8days coz I realised that my upgrade phone had 11gigs which will expire 30Nov. Low and behold I paid triple the amount because I used up 40gig and used out of data bundles worth R500. How the f... can than happen when I couldn't even finish my 11gig. I used up only 9gig from my other network so how could I finish 40gig and more in 8days?. This lame excuses that they give to everyone when they ***** ur money is evident that Cell C is out to rob people. I will make sure that my fam members who also looked for a good deal never sign up with Cell C. Ever. And everyone who cares to listen. Pls DO NOT TAKE OUT A CONTRACT WITH THESE *******. cell c can u pls let me know how to cancel this contract coz it turns out I have another 11gig for Dec so there's no need for ur wifi before I find myself paying over R1000 for a wifi that I never used

0
Replies (1)
Cell C
Cell C's reply03 Dec 2018, 13:31
Official
Good afternoon Caroline

We will get one of our data specialists to investigate this matter for you and provide feedback. You will be provided with a data validation report which will indicate how your data was used. 

Do expect communication. 

Regards 
Cell C | PN