CS
Cheryl S

1 reviews | Active since Aug 2022

19 Dec 2022, 15:43

****************

I am very dissapointed in this company. Why should you always give a person grieve. First I bought a laptop two years ago that was most times in your care. When the laptop came back it gave me more problems then before.We cannot even make use of the thing as currently it just gives you a blue screen if you want to make use of it. The second issue is the fact that R400 has been deducted for internet subscription that who is using? , certainly not me. I only have two contracts with Cell C and not 3. This people is busy robbing people. I paid them R800 for my laptop that I never enjoyed, because of their lies to get the sale. Stupid me go buy another double deal which cost me 400. One of their salesman"s phone again after noticing that my one contract is almost at its end with a R100 deal for a phone. Stupid me again , take the deal, was promised that I will now pay less. Suprise, suprise!!! suddenly R800 is being deducted for a few months and the month of December R900 .When I phone them I'm told that its a subscription for internet. I told him that I have uncapped internet at my house , why would I subscribe. There is a few ******s in your company that think they can get away with this ****************. I want my monies back please

0
Replies (1)
Cell C
Cell C's reply19 Dec 2022, 15:56
Official
Dear  Cheryl Smith ,
 
Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience you have had with us thus far. We have referred the matter to our Team to assist with your query.
 
Regards
^TM