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<p>I took a wifi modem contract with cell c....it was a special deal for R99 for 20gb. It was 5gb during day and 15gb nite owl.</p> <p>First few months were fine. Now for the pass 2or 3 months they debiting my acc R213.00. I've complained to the cell c store and phoned about 3 times to customer "dont care". And i am receiving NO Assistance. They insisting my contract was for R199 plus some added service which makes it R213. Now end of the month they will take R213 again. This is sooo frustrating and unfair. What else can i do....i even got my contract agreement to prove what package i took. HELP!!!! I cant afford R213 as i budgeted for R99.</p>
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Cell C's replyOfficial
24 Dec 2016, 08:22We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's reply24 Dec 2016, 08:22
Official
We are in receipt of your complaint and apologise for the inconvenience caused.
One of our consultants will contact you and assist.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
27 Dec 2016, 08:53Patrick has been in contact with you and the matter has been resolved.
Regards
Cell C | DA
Best regards,
Cell C's reply27 Dec 2016, 08:53
Official
Patrick has been in contact with you and the matter has been resolved.
Regards
Cell C | DA
Best regards,