1 reviews | Active since Feb 2018
I purchased 200gb once off prepaid data bundle last year March . When I activated it it said welcome to your 200gb bundle . 3 months later I got an sms saying I have 20 gb of my 100gb data plan left . I thought it was strange but let it slide because I thought big companies don’t ***** . In September, like a stupid , I bought another 200gb data plan and EXACTLY the same thing happened . I apparently used 200 gb on 3 cellphone devices in 3 months . But this time I reset my router counter which said I used 101 gb . I phoned the customer care line and put in my complaint and waited , I received an sms that it was being handled. I phoned another 2 times and then was asked for my email address to show me the data that I used . It’s been 2 weeks now from my first email and now I’m gatvol . No one can help me , I keep on getting told that my complaint has been escalated and nothing happens . You have ****** 2x100gb of my data . I’ve paid for it and I want it .!!!!!!
Good morning Mauricio
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Good morning Mauricio
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Lungile confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Lungile confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
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