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I called the Cell C call center to cancel my contract and the consultant mentioned that the cancellation date for the contract is 19th January 2018, i then asked when will the last debit order be and he mentioned that it will be at the end of Jan, but the full amount, now, why am i paying the full amount when the cancellation is supposed to be 19th Jan. So I am paying a full months service for just over half a month. How is this OK? He then mentioned that they can keep the service till 31 Jan, but if my contract ends on 19th Jan, why must i pay till the 31st. i want my contract cancelled as of the date given by Cell C which is the 19th and i only want to pay till the 19th! I then asked to speak to a manger and he refused to let me speak to one and said i must speak to billing, why must i try and sort this out when cell c should sort it out.

This is ****************. When i had taken up the contract a few years ago, i would have had to pay a pro-rata fee for the days before the end of the month, so now why must i pay till the 31st.

I want this sorted out!!!!... this is just another reason fro me to cancel this contract and take my business elsewhere!