AH
Azeema Hartley-Galant
1 reviews | Active since Mar 2009
18 Mar 2015, 08:11
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last month I noticed that my debit order on my account did not got off, so I called cell c to find out why? the lady then told me my monthly instalment has increased. I was shocked and told her how could this be no where on the documents I have when I signed up for the contract did it say the instalment will increase!!!!<br> <br> So this month again debit order did not go off as they are charging me a R68.00 more.<br> <br> very unhappy with this service.<br> <br> I WANT THIS SORTED OUT ASAP
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Cell C's replyOfficial
18 Mar 2015, 08:24Hello ahg,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Mar 2015, 08:24
Official
Hello ahg,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,