1 reviews | Active since Sept 2013
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I have been their customer for years now using different phones and have never found reason to complain but all that has changed in 2 weeks Cos cell c is *****ing our airtime and data.<br> For the past 2 weeks I gave been loading airtime and as soon as i convert it into data, 10 minutes later the data gets depleted and immediately after that the airtime goes. When it first happened I thought it was my phone and closed all my apps on my phone then it still continued. I then called the call centre and they logged a call for me *** and said I must call back in 3 days. I thought 3 days was too far I went into a cell c store in Braamfontein and some guys tried to help by also switching off further apps and said it should be fine. I then loaded airtime the following day and guess what it is still doing the same thing.<br> <br> I am now starting to get GATVOL of cell c and feel if they do not fix this problem ASAP i am moving to another provider as this is a problem to everyone as my sister and some of my friends on cell c are complaining about the same problem as well.<br> <br> BRING BACK OUR AIRTIME AND DATA!!!
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We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
