LT
Lilly T
1 reviews | Active since Mar 2013
12 Mar 2026, 21:58
Daylight *******
Hello Peter Post: WARNING: Avoid Cellc at all costs! I've been a customer and every year they hike prices WITHOUT NOTICE. Last year I paid R445, now they're claiming I owe them for increasing it to R509.04 WITHOUT MY CONSENT. Had to check the app to see why they're destroying my credit - charged a fee I wasn't informed about! Not even April yet, and they've decided I owe more. DO NOT TRUST Cellc. Rip-off artists. #Cellc #BadService"
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Lilly T's updateReviewer Update
15 Mar 2026, 21:32Dear Cell C Team,
I'm still extremely dissatisfied with the service. You didn't communicate the price hike, my credit score was affected, and now you're saying I should've gotten a notification? 😤 Your app doesn't even let me download invoices or statements properly. No statements are sent anymore. This is unacceptable. I did eventually speak to one of your team, and that's doesn't make this any better.
I want:
1. A clear explanation for the lack of communication
2. Assurance this won't happen again
3. My credit score fixed ASAP
I'll be sharing my experience widely.
Sincerely,
Lilly
I'm still extremely dissatisfied with the service. You didn't communicate the price hike, my credit score was affected, and now you're saying I should've gotten a notification? 😤 Your app doesn't even let me download invoices or statements properly. No statements are sent anymore. This is unacceptable. I did eventually speak to one of your team, and that's doesn't make this any better.
I want:
1. A clear explanation for the lack of communication
2. Assurance this won't happen again
3. My credit score fixed ASAP
I'll be sharing my experience widely.
Sincerely,
Lilly
LT
Lilly T's update15 Mar 2026, 21:32
Reviewer Update
Dear Cell C Team,
I'm still extremely dissatisfied with the service. You didn't communicate the price hike, my credit score was affected, and now you're saying I should've gotten a notification? 😤 Your app doesn't even let me download invoices or statements properly. No statements are sent anymore. This is unacceptable. I did eventually speak to one of your team, and that's doesn't make this any better.
I want:
1. A clear explanation for the lack of communication
2. Assurance this won't happen again
3. My credit score fixed ASAP
I'll be sharing my experience widely.
Sincerely,
Lilly
I'm still extremely dissatisfied with the service. You didn't communicate the price hike, my credit score was affected, and now you're saying I should've gotten a notification? 😤 Your app doesn't even let me download invoices or statements properly. No statements are sent anymore. This is unacceptable. I did eventually speak to one of your team, and that's doesn't make this any better.
I want:
1. A clear explanation for the lack of communication
2. Assurance this won't happen again
3. My credit score fixed ASAP
I'll be sharing my experience widely.
Sincerely,
Lilly