1 reviews | Active since Jan 2013
<p>I am very upset with cell c.. I have 3 contracts with them and have been a loyal customer for many many years. </p> <p>I went into the Grove Cell C shop 2 months ago to do a sim swop.. the lady was unable to do her job properly.. after swiching off all 3 my cellphone nr for 24 hours I got a bill that next month of over R6000... My normal bill was always R2000 - 2500pm (for all 3 contracts together). </p> <p> </p> <p>I immediatly lodged a dispute. A month later I got another bill of R5000... I called again to follow up on my dispute.. Now we are going for month 3... </p> <p> </p> <p>I will take this futher as I will not continue to pay these bills! I have not had an open account but since this *********** lady from the grove did my sim swops I have open accounts end head office does not assist me with a bloc or migrition or solving my dispute!</p> <p> </p> <p>I AM FED UP AND WILL NOT PAY ONE MORE BILL LIKE THAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has contacted you and assisted accordingly with this matter.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has contacted you and assisted accordingly with this matter.
Regards
Cell C | PN
Best regards,
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