Day light *******

I have a contract with Cell C which ends in September next year (can't come soon enough). Cell C outsources their insurance to Aon South Africa.<br> <br> Long story short, my phone was ****** in Jan and was replaced with a new one and I paid an excesses of about R360. 12 days ago I was ****** and my phone was ****** from me in the process. I just submitted my claim form and Csurance says I must pay them an excesses of R3749.70 for this second claim. This is ridiculous. This claim is higher than a car excesses claim. How can you want to replace an iPhone 5s with such a high excesses.<br> <br> CellC as your client for about 4 years this certainly has to be the last straw.<br> This insurance experience has made you one client less and September 2016 can't come sooner. In fact, if other mobiles were offering the buy-out on contracts like you are, then I would gladly jump ship immediately.<br> <br> I am totally disappointed . As for Csurace/Aon South Africa, this is the worst service I have ever come across.<br> <br> It's not about the contract or phone, but the total experience (network, reliability, insurance offered, tariffs) that make one take up a contract. And sadly my experience feels like ****************<br> <br> <br>