Day light *******
<p>After having cancelled my contract and paid the settlement an amount was still deducted the following. Cell C confirms the cancellation but still says i am liable for a bill after the contract ended. I have been phoning for the past 3 months trying to get this sorted. They cannot give me a brakdown for the amount deducted. Their customer service is pathetic till up to management. </p>
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Cell C's replyOfficial
09 Dec 2016, 14:32Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Dec 2016, 14:32
Official
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
09 Dec 2016, 15:57Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Dec 2016, 15:57
Official
Skhumbuzo could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
12 Dec 2016, 12:50Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Dec 2016, 12:50
Official
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,