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Nhlanhla N
1 reviews | Active since May 2015
13 Oct 2021, 06:25
Data vanished
I've requested my data usage report and it's still not in my inbox 2months later... I called and was told midnight data ends as at 5am...but we power up 2 phones with Cell C and the one works until 6am each day. Only today we having issues with both phones, but suddenly my one is using day time around 5am...no no *** no... Then you get the grave yard team leader Bongani Ndlazi and Makhosazana Khumalo who treat me like a doos. You guys are tired of my money neh... Msunu Msuner Msunest Mann ***. Ref no ***. Im still to receive the email you promised me regarding my usage.
Helpful (0)
Replies (3)0
Replies (3)NN
Nhlanhla N's updateReviewer Update
13 Oct 2021, 06:30I want my data back... You can't reep me off like this. Beside the R149 I buy, I also load airtime on this device and yet we are treated like idiots by your staff tjst gets a salary from our hard earned Rands... That Bongani Ndlazi has no right to go toe for toe with me, he must manage my expectations as a client not make me feel less of a client and come automatically give me instructions. Leaders listen with the intestion to resolve not to dismiss... He is not worthy of the role... I want my data back, I have screen shot I won't stop until you hear and notice this... From here I'm going to tag you on Twitter until you hear me.
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Nhlanhla N's update13 Oct 2021, 06:30
Reviewer Update
I want my data back... You can't reep me off like this. Beside the R149 I buy, I also load airtime on this device and yet we are treated like idiots by your staff tjst gets a salary from our hard earned Rands... That Bongani Ndlazi has no right to go toe for toe with me, he must manage my expectations as a client not make me feel less of a client and come automatically give me instructions. Leaders listen with the intestion to resolve not to dismiss... He is not worthy of the role... I want my data back, I have screen shot I won't stop until you hear and notice this... From here I'm going to tag you on Twitter until you hear me.
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Nhlanhla N's updateReviewer Update
13 Oct 2021, 06:33And this number is also on cell c under my budget ***... R149 also every month religiously and this is the thanks we get. We are mindful of the service as well. Sies man your building looks nice from the outside when we drive past the N1, little did we think the people housed in it are so rude and less helpful. Nxa la nyela man...
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Nhlanhla N's update13 Oct 2021, 06:33
Reviewer Update
And this number is also on cell c under my budget ***... R149 also every month religiously and this is the thanks we get. We are mindful of the service as well. Sies man your building looks nice from the outside when we drive past the N1, little did we think the people housed in it are so rude and less helpful. Nxa la nyela man...
Cell C's replyOfficial
13 Oct 2021, 09:02Hi Nhlanhla
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Cell C's reply13 Oct 2021, 09:02
Official
Hi Nhlanhla
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
Thank you for contacting us.
We will follow up on this matter and revert to you. Apologies for the delay.
^NT
