Data Validation gone wrong

CellC Today I had to call your callcenter 7 times to get to speak to a manager. On the 7th attempt I got to speak to Senzo who had every question he could find fault with to ensure ZERO validation. You should listen to the call….. or perhaps this is a tactic you teach your staff to ensure that you never assist clients.

I have been telling you that something is wrong with your algorithm for billing for a while. You just dont care. The amount of data my phone uses has been escalating and you have been more and more unwilling to sort it out.

Today you bil**** me 991mb for wifi to my pc and Other Devices 880mb…. This was in the space of two hours. Only my work pc was on wifi so what is OTHER….I only checked email and downloaded a document ( .pdf maybe 5Mb) from my work website and completed a 15 min assessment via a web page. It is impossible that what I did took that amount of data.

It is impossible but you are a place of impossible- you still havent resolved my previous data queries or given me back my money from the purchase you never fulfilled. Theodorah Molotsi is probably still dialling my number as per her email to me and hasn’t realised that the number is incorrect.

I want this matter resolved as I want all my issues with your data validation and billing resolved.

Please sort this out.

Thank You