rS
roslyn S
1 reviews | Active since May 2016
24 May 2016, 07:26
DATA USAGE CLARITY
<p>I upgraded to the 20G contract from Cell C in APril 2016 (5G +15G). It is now 24 May 2016, and i was told that my 5G is finished, however i still have 8G of night surfing data available. I phoned the cell c call centre this morning and was told that i cant use the 8G if i dont have any of hte 5G data. This does not make sense to me. If i have 8G night data left, why cant i use it irrespective of how much daytime data i have left.</p> <p>can someone please explain this to me. </p>
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
24 May 2016, 09:12We have requested one of our consultants to contact you and provide clarity regarding this matter. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply24 May 2016, 09:12
Official
We have requested one of our consultants to contact you and provide clarity regarding this matter. Do expect communication.
Regards
Cell C | PN
Best regards,