MG
Meagan G
1 reviews | Active since Sept 2017
05 Sept 2017, 19:55
Data usage
I am deeply disappointed with the service from Cell C, I have contacted the call centre to enquire on my data usage however I was advised that I will have to wait until the 1 October to get my data usage. I receive 5GB of day time data and from what the call centre agent advised I have not even used more the 2GB of data but now I have less then 150mb. The agent could not advise where my other 3GB have disappeared to and now I have to wait. This is poor service.
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Cell C's replyOfficial
06 Sept 2017, 07:19Good morning Meagan
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted shortly.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Sept 2017, 07:19
Official
Good morning Meagan
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted shortly.
Regards
Cell C | PN
Best regards,