PE
Pierre E
1 reviews | Active since Jul 2013
05 Dec 2019, 11:52
Data transfer problem.
If I could I would give it 0 stars. I gifted 30 GB of data from my contract to a prepaid number. Got a message stating the transaction was successful. However nothing showed on the prepaid number. I reported the incident and was told an answer will be forwarded between 24-48 hours. Empty words those were. I phoned them again today only to find that they have a problem which is being investigated. Why can’t I speak to somebody in charge and not the call centre. Reference number is ***.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
05 Dec 2019, 14:28Good Day Pierre
We'll have the reference number followed up and revert back.
Our team will be in touch.
^MP
We'll have the reference number followed up and revert back.
Our team will be in touch.
^MP
Best regards,
Cell C's reply05 Dec 2019, 14:28
Official
Good Day Pierre
We'll have the reference number followed up and revert back.
Our team will be in touch.
^MP
We'll have the reference number followed up and revert back.
Our team will be in touch.
^MP
Best regards,
PE
Pierre E's updateReviewer Update
05 Dec 2019, 18:58That is what they have been saying for 3 days.
PE
Pierre E's update05 Dec 2019, 18:58
Reviewer Update
That is what they have been saying for 3 days.
Cell C's replyOfficial
06 Dec 2019, 11:59Good day Pierre
Thank you for contacting Cell C.
We understand, however our team will make contact with you.
^MP
Thank you for contacting Cell C.
We understand, however our team will make contact with you.
^MP
Best regards,
Cell C's reply06 Dec 2019, 11:59
Official
Good day Pierre
Thank you for contacting Cell C.
We understand, however our team will make contact with you.
^MP
Thank you for contacting Cell C.
We understand, however our team will make contact with you.
^MP
Best regards,