MH
Malcolm H
1 reviews | Active since Dec 2021
18 Dec 2021, 10:45
Data throttling when you purchase data
I live in wentworthpark, Krugersdorp and use cellc . when I have no data and use freebasics and only a WhatsApp bundle the network is super fast but as soon as I purchase data then the network becomes so slow that to upload a 5mb video on WhatsApp takes all day and while I is loading I cannot use the internet at the same time. I use a 4g Huawei y5 lite so it's not my phone .To me it seems as if cellc deliberately throttles the data to ensure I cannot use the full data allocation before it expires.
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Replies (1)Cell C's replyOfficial
18 Dec 2021, 15:25Hi Malcolm Hall
Thank you for contacting Cell C.
Our team will be in touch to provide assistance regarding the issue with your connection.
Regards
^MP
Thank you for contacting Cell C.
Our team will be in touch to provide assistance regarding the issue with your connection.
Regards
^MP
Best regards,
Cell C's reply18 Dec 2021, 15:25
Official
Hi Malcolm Hall
Thank you for contacting Cell C.
Our team will be in touch to provide assistance regarding the issue with your connection.
Regards
^MP
Thank you for contacting Cell C.
Our team will be in touch to provide assistance regarding the issue with your connection.
Regards
^MP
Best regards,
