zS
zingisa S

1 reviews | Active since Jun 2016

30 Dec 2018, 13:55

Data *******

Extremely disgusted with the pathetic service ur network failure should not be used to punish us as cell c useres i just bought airtime converted to data but balance is zero no data no airtime just a wasted 25 rand called your call centre and they not will to take the blame am baffled and disgusted.

0
Replies (2)
Cell C
Cell C's reply31 Dec 2018, 07:12
Official
Good morning Zingisa 

We are in receipt of your complaint and we'll get someone to look into this matter and assist. A data validation report will be done which will give a clear indication of how your data was used.

Regards 
Cell C | PN

Best regards,

Cell C
Cell C's reply02 Jan 2019, 15:52
Official
Moses confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed. 

Regards 
Cell C | PN 

Best regards,