CG
Corette G
1 reviews | Active since May 2014
17 Sept 2015, 08:47
DATA TAKEN, YET AGAIN!!!!! 2ND TIME IN 1 MONTH!!!
I just reported my data being taken away by cell c. They replaced my day time data only to take away 3.5 GIGS OF MY NIGHT TIME DATA!!! I downloaded two files each approximately 300 MBS each on the 13/09/2015. Suddenly I get an SMS saying that my midnight data is finished and they are going to start billing my account!!! LIKE ARE YOU KIDDING ME WITH THIS. Should I come on here and complain every month? Please sort this out and GIVE ME MY DATA BACK FOR THE SECOND TIME!!!!! And please credit the billing of R50 you put on my account!!
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Cell C's replyOfficial
17 Sept 2015, 08:52Hello corygee,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply17 Sept 2015, 08:52
Official
Hello corygee,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN