DATA *****ING NETWORK PROVIDER !!
I run my henna business from my phone and I tend to usually buy a lot of data. Earlier this month I purchased over 38Gb of data and as @ the 15/11/2017 , I had 26GB of data in my phone @ 10am . When I took my lunch break at 1pm, I noticed that my APP's were not working.When I checked my balance, I realized that my WatsApp bundle had been removed as well as my 26GB of data. At this point I was both agitated and angry !
I called CELLC several times and they put the phone down on me and when I finally spoke to someone they could not give me any reasoning as to why CELLC is *****ING my Data !!
I still haven't recieved a call back nor was I given any compensation!!
I now have to create an additional expense for myself and purchase data in the interim that they 'SAY' they will resolve the problem !
THEY DON'T EVEN OFFER COMPENSATION FOR THE PROBLEM THEY CAUSED !! A manager is of no use if they can't assist a customer!
PATHETIC NETWORK PROVIDER !!
Good morning Zahras
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted shortly.
Regards
Cell C | PN
Best regards,
Good morning Zahras
Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.
You will be contacted shortly.
Regards
Cell C | PN
Best regards,
