DB
David B
1 reviews | Active since Sept 2018
22 Oct 2019, 11:41
Data sim signal problems for 3 months
So Cell C im going for 3 months with signal problems on the data sims on 3 devices. Call after call to cell c the problem is still the same. Cell C in Ilanga Mall said i must get new data sims. Did that R370 later still the same problem. Took al 3 devices to the store to check and fix....... no change. Logged network complaint form at the store. A week later no change. Case ***. This is really pathetic. I cant believe that no one in Cell C can fix the problem. Look at your FB pages and see how many people complains about the same problem. Some more than 3 months. Unfortunately we are stuck with this **** network and cant switch back to Vodacom.
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Replies (1)Cell C's replyOfficial
22 Oct 2019, 14:18Hi David
Apologies for the inconvenience experienced.
Our records show that you were advised to take the device/s to the store for network cancellation.
Kindly email us when you have returned the devices so that we cancel your contract/s.
^SM
Apologies for the inconvenience experienced.
Our records show that you were advised to take the device/s to the store for network cancellation.
Kindly email us when you have returned the devices so that we cancel your contract/s.
^SM
Best regards,
Cell C's reply22 Oct 2019, 14:18
Official
Hi David
Apologies for the inconvenience experienced.
Our records show that you were advised to take the device/s to the store for network cancellation.
Kindly email us when you have returned the devices so that we cancel your contract/s.
^SM
Apologies for the inconvenience experienced.
Our records show that you were advised to take the device/s to the store for network cancellation.
Kindly email us when you have returned the devices so that we cancel your contract/s.
^SM
Best regards,
