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TN
Thabo N

1 reviews | Active since Oct 2021

11 Jan 2023, 17:47

Data ********

Cell C decided to ***** my data on their home connector sim after i bought data for R260 and let it run for few day then took back the data and claim it was a technical issue they had the data wasn’t bought and They have the nerve to say that it happened to the entire South Africa on November 29th which i don’t understand if it was a technical issue on they’re side shouldn’t they re-emburs their customers all the data back thats all we asking for and not the money or airtime we just want the data back

0
Replies (6)
TN
Thabo N's update13 Jan 2023, 10:56
Reviewer Update
Its a service provider technical issue not customers so why should the customers suffer?
Cell C
Cell C's reply13 Jan 2023, 11:45
Official
Kindly be advised that if the data wasn't charged due to the technical issue we were experiencing we had to remove it, your airtime was used for internet usage.

Regards
^TM 
TN
Thabo N's update13 Jan 2023, 11:52
Reviewer Update
And the whole of south Africa has to suffer cause of your tech support who cant even break down the issues it had really rediculous customer service how do you even sleep at night knowing you ******** the whole of south africa
Cell C
Cell C's reply13 Jan 2023, 12:12
Official
Kindly receive our sincerest apologies for the inconvenience caused thus far.  

Regards
^TM 
TN
Thabo N's update13 Jan 2023, 12:15
Reviewer Update
Well you not forgiven ******** apologies dont make things right
Cell C
Cell C's reply13 Jan 2023, 12:26
Official
Noted.

Regards
^TM