DATA **** BY CELL C

<p>Almost a year ago, I took a contract with Cell C. A decision I've regretted since it's inception. Apart from my day time data dissappearing without an explaination, which was resolved only a few months ago it came to my attention that I could never access the 15G night time data, I pay for inclusively with the 5G data totalling at 20G.</p> <p> </p> <p>It was confirmed after making a query with an agent from Cell C's social media team that I could neveraccess the 15G unless I extend my limit, capped at R1 to avoid paying more than what I contracted for. In essence I am sked to pay more for in order to use a benefit that I have already paid for.</p> <p> </p> <p>Even more frustrating is how Cell C has compelled me to stay in this contract after expressing that I was not pleased. A contract that benefits them and not the consumer. I am therefore forced to continue paying for a benefit that I can't use.</p> <p> </p> <p>I have contacted the NCR and will lodge a complaint with ICASA.</p> <p> </p> <p> </p>