TR
Tebogo R

1 reviews | Active since Mar 2015

26 May 2015, 20:02

data *******

I feel unfairly being treated by cell c,I am on a 24mnth contract,Yesterday 25/05/2015 at 08:31 I received an sms telling me that I am left with R18.03 to use,then on today(25/05/2015) at 08:12 I received another telling me that I am left with R1.35 and at 08:33 that I have reached my monthly usage limit and line suspended for outgoing calls.Iam on straight up 100 which came with 100minutes,100MB + 1GB promotional data + 100 sms.According to my phone usage report, i have only used 434MB of data up until today but now i get the message that i have run out of airtime and i must recharge.why am i not getting 1GB data like with previous months?*******

0
Replies (1)
Cell C
Cell C's reply27 May 2015, 07:46
Official
Hello tdrammutla,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

Regards
Cell C | PN