data purchase

<p>I tried purchasing daily data in the morning and it kept telling me that i dont have airtime of which i did... the system went on to tell that i had reached daily threshold of which i still hadnt purchased data. I called customer care only to be told its a technical error and should try using *109# which i did and still got the same results. i was told they had reset settings and should restart my device.... this i did and still got same results. called customer care thrice and still got same feedback and same results.... i was later told to contact technical department which i and was told that they also not sure whats wrong and they are excallating it</p>