<p>I have a sim only data contract with cell c cellphone company. This deal offered me 5gb of data. 3gb night data and 2gb anytime. Since my contact was almost up i was contacted for an upgrade. I was told that i will get the same deal and i simply continue with the contract however this was not the case. In march i noticed that my data bunble nolonger includes the 3gb night data. When i contacted the company I was told that they will log the call and i will be contacted in 48hours. I called on monday the 3rd i was only provided feedback today. I was told the complaint is valid and they will load the data. I then asked what about last month the consultant simply told me we cant cary over data. They eveen only loaded over 2gb instead of 3gb. Im really not happy with yhis because i wouldnt have upgraded it with i was not offered the same package.</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Derrick confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Thanks to Derrick for the prompt assistance. Im happy with the feedback
Thanks to Derrick for the prompt assistance. Im happy with the feedback
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