LM
Linky M
1 reviews | Active since Dec 2020
23 Nov 2021, 07:41
data
cell c I'm so angry I bought 100G that vailed for 60days the data expired before 60day and the agent says they is nothing they can do, I was supposed to roll it over 5days before I'm so angry with cell c ***.
Helpful (0)
Replies (10)0
Replies (10)
Cell C's replyOfficial
23 Nov 2021, 08:08Hi Linky Mashate
Thank you for contacting Cell C.
When did you purchase the bundle?
Regards
^MP
Thank you for contacting Cell C.
When did you purchase the bundle?
Regards
^MP
Best regards,
Cell C's reply23 Nov 2021, 08:08
Official
Hi Linky Mashate
Thank you for contacting Cell C.
When did you purchase the bundle?
Regards
^MP
Thank you for contacting Cell C.
When did you purchase the bundle?
Regards
^MP
Best regards,
LM
Linky M's updateReviewer Update
23 Nov 2021, 08:38I bought 100g home connect on *147*583# it says 50 gig for day and 50night vilated for 60day
LM
Linky M's update23 Nov 2021, 08:38
Reviewer Update
I bought 100g home connect on *147*583# it says 50 gig for day and 50night vilated for 60day
LM
Linky M's updateReviewer Update
23 Nov 2021, 08:51image.png 214.82 KBThat what it was saying stop robbing us please i need my 35gig
LM
Linky M's update23 Nov 2021, 08:51
Reviewer Update
image.png 214.82 KBThat what it was saying stop robbing us please i need my 35gig
Cell C's replyOfficial
23 Nov 2021, 09:22Okay, but when did you buy the bundle?
^MP
^MP
Best regards,
Cell C's reply23 Nov 2021, 09:22
Official
Okay, but when did you buy the bundle?
^MP
^MP
Best regards,
LM
Linky M's updateReviewer Update
23 Nov 2021, 09:41I believe cell have system to check that but any way I bought them on 24/10/2021 *** . I have to write exam today 11:00 please bring back my 35gig please
LM
Linky M's update23 Nov 2021, 09:41
Reviewer Update
I believe cell have system to check that but any way I bought them on 24/10/2021 *** . I have to write exam today 11:00 please bring back my 35gig please
Cell C's replyOfficial
23 Nov 2021, 10:35The Home Connector flexi data’s validity period was changed from 60 days, to 30 days for all purchases after the 15/10/2021.
This means that unless you dialed the code to have the bundle's validity period extended, then you would have forfeited the bundle.
^MP
This means that unless you dialed the code to have the bundle's validity period extended, then you would have forfeited the bundle.
^MP
Best regards,
Cell C's reply23 Nov 2021, 10:35
Official
The Home Connector flexi data’s validity period was changed from 60 days, to 30 days for all purchases after the 15/10/2021.
This means that unless you dialed the code to have the bundle's validity period extended, then you would have forfeited the bundle.
^MP
This means that unless you dialed the code to have the bundle's validity period extended, then you would have forfeited the bundle.
^MP
Best regards,
LM
Linky M's updateReviewer Update
23 Nov 2021, 10:42image.png 259.49 KByou have change it and maybe forget to change it on our side check date on the screen short even now it still say it valid for 60day , i took a screen short now. its not my problem that you didn't change it
LM
Linky M's update23 Nov 2021, 10:42
Reviewer Update
image.png 259.49 KByou have change it and maybe forget to change it on our side check date on the screen short even now it still say it valid for 60day , i took a screen short now. its not my problem that you didn't change it
LM
Linky M's updateReviewer Update
23 Nov 2021, 10:49It doesn't work like that if you change term and condition u have to change so that we as customer we can see it this is a robbing game and false adverted to customers cause even now when I deal *135*578# its still say 100gb valeted for 60days . I need my data , now because of cell c I have to go around borrowing money so that i can by data to write my exam aowa cell c I need my data
LM
Linky M's update23 Nov 2021, 10:49
Reviewer Update
It doesn't work like that if you change term and condition u have to change so that we as customer we can see it this is a robbing game and false adverted to customers cause even now when I deal *135*578# its still say 100gb valeted for 60days . I need my data , now because of cell c I have to go around borrowing money so that i can by data to write my exam aowa cell c I need my data
Cell C's replyOfficial
23 Nov 2021, 15:30The amendment in the validity period from 60 days to 30 days was communicated.
^MP
^MP
Best regards,
Cell C's reply23 Nov 2021, 15:30
Official
The amendment in the validity period from 60 days to 30 days was communicated.
^MP
^MP
Best regards,
LM
Linky M's updateReviewer Update
23 Nov 2021, 15:43communicated to who ??? do think if it was communicated I was gonna buy 100gb and forfeited and come here and act as if I didn't see the communication???? if the communication was send why on our side is still showing its valeted for 60day it this a way of robbing customer's???
LM
Linky M's update23 Nov 2021, 15:43
Reviewer Update
communicated to who ??? do think if it was communicated I was gonna buy 100gb and forfeited and come here and act as if I didn't see the communication???? if the communication was send why on our side is still showing its valeted for 60day it this a way of robbing customer's???