Data contract useless!!

I Have two contracts with Cell C. A voice contract and a Data contract.

For the past 2 months my data simcard is not working properly. It only connects to 3G and then it is as if I have no data at all. No whatsapps coming through, no facebook, no emails. I then have to switch to my voice contract sim (AND USE OUT OF BUNDLE DATA) just so I can function when not within WiFi reach. I've been to CellC in Pretoria, CellC in Nelspruit 2x, and I phoned customer care 3x now.

They tried to phone me back today, 10 Sept 2019, I wasn't able to answer, then received a message that I should phone them back on 084 135. I did that, but the lady said sorry there is nothing on the system. Just the escalated query.

TWO months now, TWO months you take my money but I still have to pay for out of bundle data on my voice contract!!!!!!!

This is unacceptable. All the personnel I've spoken to up till now says - Yes mam we are aware of a technical difficulty on this particular contracts. ****** hell. Sort it out then!!

I am in the process of cancelling this contract. I have 15GB sitting there that I can not use.

Nicolet Lessing *** Voice *** Data