NL
Nicolet L

1 reviews | Active since Jul 2013

17 Sept 2019, 20:15

DATA contract still not fixed - second Hello Peter review

I wrote my review just a while ago - CellC tried to phone me once after the review.

My Cellphone number is ***. They did try to phone me on that number. When I phoned customer service they said the activity logged on the system shows they tried calling me to no avail on some 083*** number. I have NO idea where they got that number from - I've tried twice to tell them that that is NOT my number and I gave them my correct number.

WHAT MUST I DO?????????????? My Data contract is not working. a month now!!!!!!!!!!!!!!!!!!1 NO 4G, only 3G and no data functionality!!! I am already using out of bundle data on my voice contract - I demand a refund from cellc for any out of bundle data I have to use.

You have no idea how frustrated I am - I want to cancel this contract - no mam corry we can not do that. Who can I speak to???? Sotty mam you must phone customer care yourself.... No one can help me.

I do not sit around waiting for you to call me - I have a job keeping me busy. If you cant reach me, try again in a few minutes. THAT IS WHAT GOOD CLIENT SERVICE IS!!!!!!!!!!!!

My cellphonenumber is ***. If you try to phone me on that unknown 083*** number I'n gonna loose it!

Ref no: ***

0
Replies (1)
Cell C
Cell C's reply18 Sept 2019, 08:43
Official
Good day 

Our Support team is looking into this matter. 

We will follow up and revert to you. Apology for the delay. 

^NT