BB
Bernadette B
1 reviews | Active since Nov 2022
23 Mar 2023, 12:34
Data contract cancelled still charged
After going to the cell c shop on a data contract that was cancelled and the cell c shop said I should pay R2.815.00 to cancell the contract cell C is still billing me. This is bad service, do not use cell C as they are charging for contact that is cancelled
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
23 Mar 2023, 13:08Good day Bernadette
Thank you for reaching out to us.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Thank you for reaching out to us.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's reply23 Mar 2023, 13:08
Official
Good day Bernadette
Thank you for reaching out to us.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Thank you for reaching out to us.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's replyOfficial
23 Mar 2023, 13:09Good day Bernadette Botha
Thank you for reaching out.
We have referred the matter to the relevant team , we will be in touch to assist.
Regards
NH
Thank you for reaching out.
We have referred the matter to the relevant team , we will be in touch to assist.
Regards
NH
Best regards,
Cell C's reply23 Mar 2023, 13:09
Official
Good day Bernadette Botha
Thank you for reaching out.
We have referred the matter to the relevant team , we will be in touch to assist.
Regards
NH
Thank you for reaching out.
We have referred the matter to the relevant team , we will be in touch to assist.
Regards
NH
Best regards,
BB
Bernadette B's updateReviewer Update
24 Mar 2023, 08:12Now my account has been handed over. They claim they tried to call me. Nope another claim they did not do. Please stay away from them
BB
Bernadette B's update24 Mar 2023, 08:12
Reviewer Update
Now my account has been handed over. They claim they tried to call me. Nope another claim they did not do. Please stay away from them
Cell C's replyOfficial
24 Mar 2023, 08:40Good day Bernadette Botha.
A request for you to be contacted has been submitted, our team will contact you and assist further.
Regards
^MN
A request for you to be contacted has been submitted, our team will contact you and assist further.
Regards
^MN
Best regards,
Cell C's reply24 Mar 2023, 08:40
Official
Good day Bernadette Botha.
A request for you to be contacted has been submitted, our team will contact you and assist further.
Regards
^MN
A request for you to be contacted has been submitted, our team will contact you and assist further.
Regards
^MN
Best regards,
BB
Bernadette B's updateReviewer Update
24 Mar 2023, 11:20No call yet they said they phoned me
BB
Bernadette B's update24 Mar 2023, 11:20
Reviewer Update
No call yet they said they phoned me
Cell C's replyOfficial
24 Mar 2023, 12:21We have requested for you to be contacted and be assisted.
^MN
^MN
Best regards,
Cell C's reply24 Mar 2023, 12:21
Official
We have requested for you to be contacted and be assisted.
^MN
^MN
Best regards,