ND
Njabulo D
1 reviews | Active since May 2025
20 May 2025, 09:01
Data contract
I have a data contract with cell c and we agreed with a debit date but they just debit out of nowhere. I have tried to cancel this contract with them but they saying i must pay for the remaining months until 2026. I am so disappointed with this network service provider, if you are thinking about taking a contract with them think twice.
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Cell C's replyOfficial
20 May 2025, 09:54Dear Njabulo Mathews Duma,
Thank you for contacting Cell C.
We're truly sorry to hear about your experience. That’s definitely not how we want our customers to feel.
To investigate and assist further with your debit order and cancellation concerns, please send us your Cell C number or ID number via private message. Our team will look into your account and help find a way forward.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We're truly sorry to hear about your experience. That’s definitely not how we want our customers to feel.
To investigate and assist further with your debit order and cancellation concerns, please send us your Cell C number or ID number via private message. Our team will look into your account and help find a way forward.
Kind regards,
Cell C | TM
Cell C's reply20 May 2025, 09:54
Official
Dear Njabulo Mathews Duma,
Thank you for contacting Cell C.
We're truly sorry to hear about your experience. That’s definitely not how we want our customers to feel.
To investigate and assist further with your debit order and cancellation concerns, please send us your Cell C number or ID number via private message. Our team will look into your account and help find a way forward.
Kind regards,
Cell C | TM
Thank you for contacting Cell C.
We're truly sorry to hear about your experience. That’s definitely not how we want our customers to feel.
To investigate and assist further with your debit order and cancellation concerns, please send us your Cell C number or ID number via private message. Our team will look into your account and help find a way forward.
Kind regards,
Cell C | TM