XA
Xenia A

1 reviews | Active since Aug 2016

10 Aug 2016, 13:44

Data bundles mysteriously disappearing

<p>I am so disgusted at cell c - I just loaded R60 airtime anf purchased a 300mb data bundle and havent even downloaded or been on a site nore than 10minutes and I get an sms saying bundles depleted - 300mb used to last me a few days now its gone this is so terrible - I want a refund how do I get cell c to refund my airtime - this is bull man gees I feel like changing back to vodacom cell c is just a *******. </p>

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Replies (2)
Cell C
Cell C's reply10 Aug 2016, 14:03
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

XA
Xenia A's update12 Aug 2016, 15:00
Reviewer Update

Well thank you cell c for responding to my complaint and being informative - thank you to Derrick at Cell c also for attending to my complaint - cell c still has me as a client...