Data bundle *******

So of course I tried reporting this through the Cell C web Portal for the last 2 days, only to resolve myself to the fact that they have disabled submissions, as the site wont proceed after clicking the submit button!

Data bundle *******.

I purchased 5 GB of additional data last month which is due to expire on the 16/02/2018. My data left over is 3.79GB of the 5GB purchased.

I noticed that my data (10GB) which is allocated at the beginning of each month, has been allocated in front of the 5GB data which I purchased last month. This means that I have to use up my allocated 10GB of data before I can consume the balance of the 5GB which expires on the 16th February 2018.

I find this a very cheeky manoeuvre on the part of CELL C!

I purchased the 5GB before the 10GB! I should get to use the 5GB up before consuming out of my 10GB bundle.

CELL C, Please rectify this error and give me the benefit of consuming data which I have purchased before drawing against my monthly allocation!