Data Bundle expired agent didnt keep promise

This is 3rd complaint regarding my data bundle.<br> The only time i get any form of response is when i post my complaint on here that just shows the quality of cell c support and customer service.<br> My original complaint was i purchased a 3gig bundle thats suppose to last for 365 days it only lasted for 30days.<br> rep said she cant extend it so on the 3rd when my old bundle expires she would take whatever is remaining and add it to my account and this will expire in 365 days since yesterday i have been trying to get in contact with anyone that can assist i now have 0mb and my airtime is being used as data which is much more expensive.<br> ever since they scratched on my account the network has been even more terrible than usual and my line was cut 3 times due to it being \dormant\" don't see how this is possible when i recharged recently and added data <br> <br> When they call all i get is a i am sorry not considering i am a prepaid customer and i am sending additional money trying to get data working that i paid cash for.<br> <br> worst experience EVER!!!<br> <br> i was promised on the 3rd the data will be updated and it wasnt all the information is on the system the agents in cc can see it they just cant HELP"