BB
Bolivian B

1 reviews | Active since Mar 2014

24 Nov 2015, 12:38

DATA AND AIRTIME PURCHASED ONLINE NOT RECEIVED

I have purchased data and airtime for myself and my husband via FNB online banking.<br> The amounts came off my bank account but we have not received the airtime or data.<br> <br> Airtime sent to my husband REF: VODSCGQVRTSC on 24 Nov 2015 - NOT RECEIVED<br> Data for myself REF: VODSTHQVRTSC on 24 Nov 2015 - NOT RECEIVED<br> <br> Not impressed at all.<br>

0
Replies (1)
Cell C
Cell C's reply24 Nov 2015, 12:45
Official
Hello annoyed#,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN