Data and Airtime does not reflect on the account

Item: Cell C
Rating: 1
Author: Perlin P

Good day

I am utterly disgusted by the service I received from Cell C. Firstly this complaint is on behalf of my husband Simphiwe Dyantyi. The issue is that everytime I load airtime/data it does not reflect on my account. He has also contacted customer service and could not get through. Please have someone call him urgently ********** 525/ ********** 086. This is unacceptable!

Helpful (0)

Replies (1)

Cell C's replyOfficial

30 Nov 2017, 11:58

We have requested one of our team members to assist. The consultant will call you first to get your husbands contact numbers as the contact numbers provided on the review are hidden from the public.

Regards

Cell C | PN

Cell C's reply30 Nov 2017, 11:58

Official

We have requested one of our team members to assist. The consultant will call you first to get your husbands contact numbers as the contact numbers provided on the review are hidden from the public.

Regards

Cell C | PN