data agian gone

<p>so, i discovered that even when i have a whatsapp bundle, my data is being used for multimedia whatsapp messages instead of the whatsapp bundle. i have phoned in December and a few times in January. one of the agents actually confirmed that it is true and there is something wrong. i told him that i want my data re-imbursed and also get the problem fixed. since then, all my cases are just closed without being solved. cell c, are you going to keep on taking my money? this is madness. do i always have to resort to hellopeter before you sort out a problem? </p>