BL
Bernadette L
1 reviews | Active since Jan 2021
08 Feb 2021, 14:03
DATA
My data disappeared. I listened to two songs on YouTube and in one hour my data went from 2554MB at 11:17am to 1016MB at 12:34pm to 01MB later the afternoon. This usage was sent to me via SMS.
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Cell C's replyOfficial
08 Feb 2021, 14:15Dear Ms. Lawrence
Thank you for reaching out to us.
The depletion of data is dependent on the usage. To have a better understanding of which applications depleted your data. Kindly follow the below steps:
-Go to settings
-Select Data Settings
-Click on Data Usage
This will show you apps that are consuming your data, although the billing will differ from the networks due to billing increments.
You are also billed for clicking and loading a video on YouTube even if you do not watch it completely.
^NZ
Thank you for reaching out to us.
The depletion of data is dependent on the usage. To have a better understanding of which applications depleted your data. Kindly follow the below steps:
-Go to settings
-Select Data Settings
-Click on Data Usage
This will show you apps that are consuming your data, although the billing will differ from the networks due to billing increments.
You are also billed for clicking and loading a video on YouTube even if you do not watch it completely.
^NZ
Best regards,
Cell C's reply08 Feb 2021, 14:15
Official
Dear Ms. Lawrence
Thank you for reaching out to us.
The depletion of data is dependent on the usage. To have a better understanding of which applications depleted your data. Kindly follow the below steps:
-Go to settings
-Select Data Settings
-Click on Data Usage
This will show you apps that are consuming your data, although the billing will differ from the networks due to billing increments.
You are also billed for clicking and loading a video on YouTube even if you do not watch it completely.
^NZ
Thank you for reaching out to us.
The depletion of data is dependent on the usage. To have a better understanding of which applications depleted your data. Kindly follow the below steps:
-Go to settings
-Select Data Settings
-Click on Data Usage
This will show you apps that are consuming your data, although the billing will differ from the networks due to billing increments.
You are also billed for clicking and loading a video on YouTube even if you do not watch it completely.
^NZ
Best regards,