1 reviews | Active since Oct 2019
DATA
I am very angry with cell C right now, Cell C *****s data from our accounts and the consultants don't even have an explanation as to what's eating data!!!
As per my telephone call with Happiness who doesn't have any track record of how they billed me? And how I must send proof that I bought data because it is not showing on their systems??? Such a big company robbing us our hard earned money we spend on data!
On the 30th I bought 5gig via my FNB account and they gave me 2 more gigs, the morning of the 02/01/2020 I receive the below sms
"You have less than 6029 MB Anytime data remaining. Check your balance on the Cell C app, at www.cellc.co.za or by dialling *147# Cell C"
And then in the afternoon this what they send
"You have less than 3775 MB Anytime data remaining. Check your balance on the Cell C app, at www.cellc.co.za or by dialling *147# Cell C"
2minutes later I check balance and this is what I have left
"Airtime: R0.25 SMS/MMS: 141 Data: 90.52 GB Advance Amount: R0.00 Cell C."
Then the consultant can't pick the the "399" money that bought 5gig????
Won't even bother by their so called "night data" Who are they trying to fool???
Who waits for midnight to use data? The data that they rob us of daylight?
I will not stop until someone from cell c calls me and tells when are they going to restore my data?
I will not port my number to another network but I will wait here until cell c faces justice for theft, I say it's theft because no one can explain to me what happened!
Someone needs to stop this company!
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you had.
Our team will be in touch.
^MP
Thank you for contacting Cell C.
We apologize for the unpleasant experience that you had.
Our team will be in touch.
^MP
