1 reviews | Active since Mar 2024
0
i am so frustrated, i have a contract with Cell C, i have upgraded last year in June happy got my phone happy days, then last week of Jan my phone top section stopped touching the top section of the phone , i couldn't use my phone i sent my phone back to cell repairs , which is still under guarantee, next thing I phone cell c repairs department after 2 weeks i send my phone for repairs i ve has been told that they have sent an mail me a quote for repairs, checking my emails no calls , only when i call them I get that quote to decline or agree to pay, the quote has 100 things that where faulty about my phone , which was not even interested into all I need is for my phone to touch screen I carry on with my life i send back the form decline the cost was too much and I ask cell c a quote for all these things wheres i just need my screen to touch and is still under warranty with Samsung , no answer ,,,,, after a week i call cell c again to get feedback no proper feedback ,,,, i call cell c today 19.3.24 all they saying is the head office is still investigating my case , someone from head office will call me , but they did not call me to tell me about a quote if i agree or not , tjoe hayi guys cell c , is messing me around i have been with cell c for over 10yrs i am so dissaponted and angry .... what now
Thank you for contacting Cell C. We apologize for any inconvenience caused. We have escalated your repair query to our support team for assistance. They will liaise with repairs and provide you with feedback. We appreciate your patience.
Best Regards,
Cell C | NZ
Best regards,
Thank you for contacting Cell C. We apologize for any inconvenience caused. We have escalated your repair query to our support team for assistance. They will liaise with repairs and provide you with feedback. We appreciate your patience.
Best Regards,
Cell C | NZ
Best regards,
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you.
Regards,
Cell C | PN
Best regards,
Our team attempted to get in touch with you, however, you have yet to be reached. Please provide an alternative number or a more convenient time that we can reach you.
Regards, Cell C | TM
Best regards,
Our team attempted to get in touch with you, however, you have yet to be reached. Please provide an alternative number or a more convenient time that we can reach you.
Regards, Cell C | TM
Best regards,
