PG
Prashanth G

1 reviews | Active since Jan 2015

04 May 2015, 15:02

Cuts me off each time

I called the call center 6 times today<br> <br> Call 1 - request email copy of fault report on phone, not received yet.<br> Call 2 - requested the same - nothing yet<br> Call 3 - cut off before can be transferred to repairs<br> Call 4 - cut off before can be transferred to repairs<br> Call 5 - cut off before can be transferred to repairs<br> Call 6 - cut off before can be transferred to repairs<br> <br> I am due for an upgrade.<br> would you except me to continue supporting Cell c after the above.<br> <br> All I want is the fault report to be emailed to<br> Ref: PRE 604906

0
Replies (1)
Cell C
Cell C's reply04 May 2015, 15:10
Official
Hello gokaranp,

A consultant will make contact with you in due course and assist with your handset repair query which may need to be escalated for further investigation.

Thank you for making us aware of your complaint.

Regards
Cell C | DA

Best regards,