1 reviews | Active since Apr 2017
Cut off from South Africa when working outside SA Due To Cell C inefficiency.
I work offs**** 85% of the year and require access to either International Roaming or Wifi calling to communicate with loved one and business in South Africa. On 5 April Cell C stopped offering the International Roaming. Since early June 2025 wifi calling has not been working. Up until ( june this was working. I was told that during the major system upgrade 10 June wi fi calling had issues and technical resources were working round the clock to rectify the issue. Today is 30 June and wi fi calling is still not fixed and Cell C cannot even provide an ETA. I have spoken with customer service on numerous occasions and to be honest why is this issue not addressed by someone senior who can communicate with your clients. Do they know what the problem is if so they should provide an ETA. Today I am unable to communicate using my cell c contract and paying for services I am not receiving. Come on Cell C stop acting like a first world company and get senior staff to communicate with your clients and fix these issues as a matter of extreme urgency. This is impacting all your clients using wifi calling and you are dragging your feet. As I do not have access to my cell c phone for the above reasons you can communicate with me at +*** or ***. You can also liaise with my proxy in SA at ***.
