LS
Lee-Ann Smith
1 reviews | Active since Nov 2014
18 Sept 2021, 08:29
CUT OFF AFTER MAKING PAYMENT!!!
CELL C DISCONNECTED OUR SERVICE, WE HAD PAID ON TIME.... OVER 48 HOURS OF RECEIVING PAYMENT WE ARE STILL CUT OFF! MY HUSBAND HAS TO TRAVEL WITH MY KIDS AND WE CANNOT EVEN CALL CELL C TO RECONNECT US. I RECEIVED AN EMAIL SAYING PROOF OF PAYMENT HAS BEEN RECEIVED ETC ETC STILL NOTHING. I AM SO SICK AND TIRED OF YOUR TERRIBLE SERVICE.
RECONNECT ME NOW!
I AM PAYING FOR ALL THESE DAYS THAT I CANNOT EVEN USE!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
18 Sept 2021, 09:30Good day Lee-Ann
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Kindly await a call from our team.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Kindly await a call from our team.
^YM
Best regards,
Cell C's reply18 Sept 2021, 09:30
Official
Good day Lee-Ann
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Kindly await a call from our team.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Kindly await a call from our team.
^YM
Best regards,
LS
Lee-Ann Smith's updateReviewer Update
18 Sept 2021, 11:05So it takes over 2 hours to see that I have in fact paid... my online account says I am paid, yet you have not reconnected me!
LS
Lee-Ann Smith's update18 Sept 2021, 11:05
Reviewer Update
So it takes over 2 hours to see that I have in fact paid... my online account says I am paid, yet you have not reconnected me!
Cell C's replyOfficial
18 Sept 2021, 12:41We will revert ass soon as feedback is available.
^YM
^YM
Best regards,
Cell C's reply18 Sept 2021, 12:41
Official
We will revert ass soon as feedback is available.
^YM
^YM
Best regards,